James Lauber

Culture = Momentum = Success

I’ve always been impressed with Simon Sinek. In this very short video he has managed to synthesize why culture is absolutely key to success. As a heads up, he does use a few “colourful” words in this clip, however, I truly believe this message needs to be heard.

Creating Loyal Customers

Here is a summary of some key points made in this excellent Harvard Business Review article authored by Tiziana Casciaro, Amy C. Edmondson and Sujin Jang. Executives and managers recognize the importance of team collaboration to fuel success in business. They also have experienced how difficult it is to achieve. Think of your own work environment. Are you …

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Why Culture Matters

Here is a very funny TED Talk by Shawn Achor. He takes a surprising look at the science of happiness and the resulting impacts on performance. This video holds important clues to the huge long term value of building a healthy culture through understanding the psychology of disruption and how to influence people. We would …

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How to calculate the real cost of employee turnover

Employee turnover is expensive. Losing valuable employees costs literally weeks of effort and tens of thousands of dollars per turnover event. HR Associations report turnover event cost is between 1 to 3 times the employee’s annual salary and includes the direct costs of recruiting, the direct costs of lost productivity, and the indirect costs of …

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